Last Modified: May 3, 2020
This web page represents a legal document and is the Terms of Service and Use Agreement (“Agreement”) for CaliSPN.org (“Website”), as owned and operated by CaliSPN.org., doing business as CaliSPN.org and/or CaliSPN. It was last updated on Monday, May 04, 2020 at 2:47 p.m. (PST). By using our Website, you agree to fully comply with and be bound by the following Agreement each time you use our Website. Please review the following terms carefully.
CaliSPN.org provides a public service to individuals who may accesses the CaliSPN.org website (“Users”) for mental health information, to find a mental health provider listed in the CaliSPN.org Therapist Directory (“Members”), or to seek inpatient or outpatient services from a Facility listed in the CaliSPN.org Rehab and Treatment Center Directory (“Facilities”). This Terms of Service and Use Agreement applies specifically to services provided to Users, and does not apply to Members or Facilities.
“CaliSPN.org,” the “CaliSPN.org Therapist Directory,” and the “Rehab and Treatment Center Directory” are interactive online services operated by CaliSPN.org. consisting of information services and content provided by CaliSPN.org, affiliates of CaliSPN.org, Members, Users, and other third parties.
(A) CaliSPN.org is not intended to be a substitute for professional advice, diagnosis, treatment, medical treatment, psychotherapy, counseling, or mental health services. Users should always seek the advice of a physician, licensed mental health provider, or other qualified health provider with any questions regarding any mental health or medical symptoms or conditions. Never disregard professional psychological, mental health or medical advice or delay in seeking evaluation or treatment because of something you have read or seen on CaliSPN.org.
(B) CaliSPN.org does not recommend or endorse any specific tests, products, procedures, medical treatments, mental health treatments, therapy approaches, individual therapists or mental health providers, opinions, or other information that may be mentioned, written about or featured on CaliSPN.org or linked to from CaliSPN.org. Reliance on any information provided by CaliSPN.org, CaliSPN.org employees, others appearing on CaliSPN.org at the invitation of CaliSPN.org, or other visitors to CaliSPN.org is solely at your own risk.
(C) CaliSPN.org provides a Rehab and Treatment Center Directory as public services to those interested in working with mental health care providers or addiction and substance abuse professionals (therapists, counselors, marriage and family therapists, social workers, psychologists, psychiatrists, physicians, nurse practitioners, residential treatment facilities, chemical dependency programs and rehabilitation centers, etc.). Members (mental health practitioners) displayed in the CaliSPN.org Therapist Directory and each Facility displayed in the Rehab and Treatment Center Directory generally pay a monthly or annual subscription fee in order to be listed. Exceptions include Members and Facilities with a free-trial to CaliSPN.org services and, in some rare cases, Members and Facilities who are accessing our services pro bono. Fees collected from Members and Facilities enable CaliSPN.org to provide services to consumers.
(D) CaliSPN.org cannot and does not provide any warranties related to the information contained in or resulting services from any of the mental health care providers or facilities listed in the CaliSPN.org Therapist Directory and/or Rehab and Treatment Center Directory. Information accessed through the CaliSPN.org Therapist Directory and Rehab and Treatment Center Directory is provided “AS IS” and without any warranty, either expressed or implied, including, but not limited to, any implied warranty of merchantability or fitness.
(E) CaliSPN.org does not examine, determine, or warrant the competence of any mental health care provider, medical provider, or any other type of service provider or facility listed in the CaliSPN.org Therapist Directory or Rehab and Treatment Center Directory. CaliSPN.org does not warrant that the mental health care providers, medical providers, or any other type of service providers or facilities listed in the CaliSPN.org Therapist Directory and Rehab and Treatment Center Directory are currently or properly licensed. Under no circumstances should the CaliSPN.org Therapist Directory nor the Rehab and Treatment Center Directory be used to verify the credentials of medical providers, mental health care providers, any other type of service providers or facilities. Please contact your State Professional Licensing Board to verify the licensure of any individual mental health provider or the correct state or federal agency to verify the licensure or certification of any physician or Facility. Use of the CaliSPN.org Therapist Directory and the Rehab and Treatment Center Directory to locate, contact, or receive services from a medical provider, mental health care provider, any other type of provider or Facility is wholly voluntary and will not result in any liability against CaliSPN.org. In no event shall CaliSPN.org be liable for damages to any User of the CaliSPN.org Therapist Directory or Rehab and Treatment Center Directory.
(F) Users of CaliSPN.org who submit questions via “Dear CaliSPN.org,” the “Ask a Question” form, or any other submission module, acknowledge that their questions may be published on CaliSPN.org and made public at the discretion of CaliSPN.org. By submitting content through the “Dear CaliSPN.org” form, “Ask a Question” form or any other form, Users give their consent to publish the submitted content. Users understand that it is their responsibility to exclude any identifying information from their submission, even though CaliSPN.org will make reasonable efforts to remove identifying information. Users who submit questions to “Dear CaliSPN.org” or “Ask a Question” understand that not all submissions will be responded to and, those that are, generally take four weeks or longer to publish.
(G) CaliSPN.org shall have the right at any time to change or discontinue any aspect or feature of CaliSPN.org, including, but not limited to, content, hours of availability, and equipment needed for access or use.
(H) CaliSPN.org offers Users communication services to contact Members and/or Facilities they are interested in seeking mental health related services from. These communication services include 1) email messaging through CaliSPN.org and 2) toll-free telephone numbers for each Member or Facility, unless a Member or Facility has chosen to opt-out of these services, and 3) hyperlinks to Member or Facility websites, if a Member or Facility has entered website URL(s) into the correct field on their profile. Members and Facilities sometimes enter their website, street addresses, and/or alternative email addresses within the body of their Member or Facility profile, but these are not administered by CaliSPN.org.
Users who contact a CaliSPN.org Member or Facility through the CaliSPN.org email system will receive an automatic confirmation email when CaliSPN.org forwards the User’s email to the Member or Facility.
User emails will be read and moderated to check for spam or other inappropriate content. Emails may or may not be sent to CaliSPN.org Members or Facilities at the discretion of CaliSPN.org. Inappropriate content may include, but is not limited to, solicitation and spam.
If a User contacts a CaliSPN.org Member or Facility through the telephone number provided on the CaliSPN.org website, standard caller identification may be transmitted to the receiving party. Additionally, when a User contacts a CaliSPN.org Member or Facility through the telephone number provided on the CaliSPN.org website, an email is transmitted to the Member or Facility email address, which includes the phone number the call was placed from, the caller ID name of the holder of the phone number if it is publicly available, the time the call was made and the length of the call. If a User contacts the CaliSPN.org support team by phone and is transferred to a Member or Facility, the caller ID shown to the Member or Facility should show CaliSPN.org’s information, but there in some cases may show the User’s identifying or caller ID information.
(J) Individual mental health providers, physicians, or other qualified professionals who register for CaliSPN.org Membership and are approved to advertise in the CaliSPN.org Therapist Directory acknowledge the existence of the Terms of Service for Members, which is applicable to all Members, and such Members agree, by virtue of registering for CaliSPN.org membership, which includes a required check-box agreement, to all of the conditions contained in the Terms of Service for Members. This acknowledgement and agreement does not apply to Users or Facilities.
Residential treatment facilities, chemical dependency and substance abuse programs, rehabilitation centers, and other mental health related Facilities who register for CaliSPN.org and are approved to advertise in the CaliSPN.org Rehab and Treatment Center Directory acknowledge the existence of the Terms of Service for Facilities, which is applicable to all Facilities, and such Facilities agree, by virtue of registering for CaliSPN.org, which includes a required check-box agreement, to all of the conditions contained in the Terms of Service for Facilities. This acknowledgement and agreement does not apply to Users or Members.
NOTE: A Member or Facility may also be a User, depending upon the type of service being used.
(K) This Agreement, which incorporates by reference other provisions applicable to User’s use of CaliSPN.org, sets forth the terms and conditions that apply to User’s use of CaliSPN.org. By using CaliSPN.org, User agrees to comply with all of the terms and conditions hereof. The right to use CaliSPN.org is personal to User and is not transferable to any person or entity.
3. Changed Terms
CaliSPN.org shall have the right at any time to change or modify the terms of service and any conditions applicable to User’s use of CaliSPN.org, or any part thereof, or to impose new conditions, including but not limited to, adding or increasing fees and charges for use. Such changes, modifications, additions, or deletions shall be effective immediately upon notice, which may be given by any means including, but not limited to, posting on CaliSPN.org, or by electronic or conventional mail, or by any other means by which User obtains notice thereof. Any use of CaliSPN.org by User after such notice shall be deemed to constitute acceptance by User of such changes, modifications, or additions.
User shall be solely responsible for obtaining and maintaining all telephone, computer hardware, mobile devices and other equipment needed for access to and use of CaliSPN.org and all charges related thereto.
5. User Conduct
(A) User shall use CaliSPN.org for lawful purposes only. User shall not post or transmit through CaliSPN.org any material which violates or infringes in anyway upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law, or which contains advertising or any solicitation with respect to products or services.
Any conduct by a User that in the sole discretion of CaliSPN.org restricts or inhibits any User, Member, or Facility from using or enjoying CaliSPN.org will not be permitted. User shall not use CaliSPN.org to advertise or perform any commercial solicitation, including, but not limited to, the solicitation of users to become users of other on-line information services competitive with CaliSPN.org.
(B) CaliSPN.org contains copyrighted material, trademarks, and other proprietary information, including, but not limited to, text, software, photos, video, graphics, and sound. The entire contents of CaliSPN.org are copyrighted as a collective work under United States copyright laws.
CaliSPN.org owns a copyright in the selection, coordination, arrangement, and enhancement of such content, as well as in the content original to it. User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part.
User may download copyrighted material for User’s personal use only provided that the following notice is included on such materials: “Copyright, CaliSPN.org.” Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material will be permitted without the express written permission of CaliSPN.org and the copyright owner.
In the event of any permitted copying, redistribution, or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend, or copyright notice shall be made. User acknowledges that it does not acquire any ownership rights by downloading copyrighted material.
(C) User shall not upload, post, or otherwise make available on CaliSPN.org any material protected by copyright, trademark, or other proprietary right without the express permission of the owner of the copyright, trademark, or other proprietary right and the burden of determining that any material is not protected by copyright rests with User. User shall be solely liable for any damage resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from such a submission.
By submitting, adding or uploading material to any public area of CaliSPN.org, User automatically grants, or warrants that the owner of such material has expressly granted CaliSPN.org the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or hereafter developed for the full term of any copyright that may exist in such material.
User also permits any other User to access, view, store, or reproduce the material for that User’s personal use. User hereby grants CaliSPN.org the right to edit, copy, publish, and distribute any material made available on CaliSPN.org by User.
(D) The foregoing provisions of Section 5 are for the benefit of CaliSPN.org, its subsidiaries, affiliates, and its third party content providers and licensers and each shall have the right to assert and enforce such provisions directly or on its own behalf.
By submitting any content or written work (hereafter “Work”), including comments, articles, and other written Work to CaliSPN.org, You, the User, hereby grant to CaliSPN.org the exclusive rights to the Work under the terms herein.
You grant to CaliSPN.org the irrevocable, transferable, and exclusive worldwide right in and to the Work to copy, print, publish, broadcast, distribute, display, revise, edit, manipulate, create derivative works of, and use, in any media now known or hereafter developed, including, but not limited to, digital media available through the World Wide Web, without limitation and without any further compensation. You agree that CaliSPN.org may republish and display the Work in conjunction with the works of others, including written works and photographic works, to be chosen at the sole discretion of CaliSPN.org.
To the extent any applicable law or treaty prohibits the transfer or assignment of any moral rights or rights of restraint you have in the Work, You hereby waive those rights as to CaliSPN.org, its successors, licensees or assigns. You hereby waive any rights of attribution in and to the Work.
You agree not to republish the Work anywhere else on the Internet unless CaliSPN.org declines to publish the Work and has provided a written notice of rejection. You acknowledge that if the Work is published on any other website, CaliSPN.org may, at its sole discretion, remove the Work from the CaliSPN.org website and other websites operated by CaliSPN.org where the Work has been published.
You acknowledge that CaliSPN.org has the right and ability to edit the Work, change any formatting, modify titles, and make any change which it deems necessary in its sole discretion.
Prior to submitting the Work, You shall identify any and all previously copyrighted material used or cited in the Work. You represent and warrant that you have obtained the written permission of all other copyright owners and have the right and ability to transfer such rights to CaliSPN.org.
You warrant and represent that you are the sole author of the Work, that You have the full right, power, and authority to grant the rights herein, and that the rights have not heretofore been assigned or otherwise encumbered and are in all respects free and clear; that the Work is my original creation and has not been published before in whole or in part, is NOT in the public domain, and does NOT infringe the copyright or any other proprietary right of any other party; and that the Work contains no material that is defamatory, libelous, obscene, violates any right of privacy, or is otherwise contrary to law.
7. Disclaimer of Warranty; Limitation of Liability
(A) User expressly agrees that use of CaliSPN.org is at User’s sole risk. Neither CaliSPN.org, its affiliates nor any of their respective officers, directors, employees, agents, third party content providers, or licensers warrant that CaliSPN.org will be uninterrupted or error free; nor do they make any warranty as to the results that may be obtained from use of CaliSPN.org, or as to the accuracy, reliability, or content of any information, service, or merchandise provided through CaliSPN.org.
(B) CaliSPN.org is provided on an “AS IS” basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchant ability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction, or modification under the laws applicable to this agreement.
(C) This disclaimer of liability applies to any damages or injury caused by any failure of performance, negligence, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.
User specifically acknowledges that CaliSPN.org is not liable for the defamatory, offensive, or illegal conduct of other Users, Members, Facilities, or third parties and that the risk of injury from the foregoing rests entirely with User.
(D) In no event will CaliSPN.org, or any person or entity involved in creating, producing, or distributing CaliSPN.org or the CaliSPN.org software, be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential, or punitive damages arising out of the use of or inability to use CaliSPN.org. User hereby acknowledges that the provisions of this section shall apply to all content on CaliSPN.org.
(E) In addition to the foregoing, neither CaliSPN.org, nor its affiliates, information providers, or content partners shall be liable regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or untimeliness or unauthenticity of, the information contained within CaliSPN.org, or for any delay or interruption in the transmission thereof to the User, or for any claims or losses arising therefrom or occasioned thereby. None of the foregoing parties shall be liable for any third-party claims or losses of any nature, including, but not limited to, lost profits, punitive or consequential damages. Neither CaliSPN.org, nor its affiliates, information providers, or content partners warrant or guarantee the timeliness, sequence, accuracy, or completeness of this information. Additionally, there are no warranties as to the results obtained from the use of the information.
CaliSPN.org shall have the right, but not the obligation, to monitor the content of CaliSPN.org, including blogs, forums, Member profiles, Facility profiles, user emails to members and any other content area of CaliSPN.org, to determine compliance with this Agreement and any operating rules established by CaliSPN.org and to satisfy any law, regulation, or authorized government request. CaliSPN.org shall have the right in its sole discretion to edit, refuse to post, or remove any material submitted to or posted on CaliSPN.org. Without limiting the foregoing, CaliSPN.org shall have the right to remove any material that CaliSPN.org, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable.
User agrees to defend, indemnify, and hold harmless CaliSPN.org, its affiliates, and their respective directors, officers, employees, and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use of CaliSPN.org by User or User’s Account.
CaliSPN.org may terminate this Agreement at any time. Without limiting the foregoing, CaliSPN.org shall have the right to immediately terminate User’s Account or to block access via IP address in the event of any conduct by User which CaliSPN.org, in its sole discretion, considers to be unacceptable, or in the event of any breach by User of this Agreement.
CaliSPN.org and each of their logos and DBAs are trademarks of CaliSPN.org. All rights are reserved. All other trademarks appearing on CaliSPN.org are the property of their respective owners. Your use of our Website or Service does not grant you right or license to use any logos or trademarks as found herein.
12. Third Party Content
Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, CaliSPN.org Blog authors, Users, Members, Facilities or any other User of CaliSPN.org, are those of the respective author(s) or distributor(s) and not of CaliSPN.org.
Neither CaliSPN.org nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchant ability or fitness for any particular purpose. (Refer above for the complete provisions governing limitation of liabilities and disclaimers of warranty.)
In many instances, the content available through CaliSPN.org represents the opinions and judgments of the respective information provider or third party, either under or not under contract with CaliSPN.org. CaliSPN.org neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made on CaliSPN.org by anyone other than authorized CaliSPN.org employee spokespersons while acting in their official capacities.
Under no circumstances will CaliSPN.org be liable for any loss or damage caused by a User’s reliance on information obtained through CaliSPN.org. It is the responsibility of User to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, or other content available through CaliSPN.org. Please seek the advice of licensed medical or mental health professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice, or other content.
13. Advertising Disclosures and Representations
CaliSPN.org may at times advertise on other websites not owned or controlled by CaliSPN.org. In such cases it is the responsibility of the other website to make any disclosures or representations about such advertising, which may be required by law.
14. Copyrights and Copyright Agent
CaliSPN.org respects the rights of all copyright holders and in this regard, CaliSPN.org has adopted and implemented a policy that provides for the termination in appropriate circumstances of Users who infringe the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide CaliSPN.org Copyright Agent the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. § 512.
CaliSPN.org Copyright Agent for notice of claims of copyright infringement on or regarding this site can be reached as follows:
California Suicide Prevention Network (CaliSPN.org)
4470 W Sunset Blvd, Suite 107
Los Angeles, CA 90027
For any questions or requests other than copyright issues, please contact CaliSPN.org at:
California Suicide Prevention Network (CaliSPN.org)
4470 W Sunset Blvd, Suite 107
Los Angeles, CA 90027
15. Children’s Privacy
CaliSPN.org is not intended or designed to attract persons under the age of 13. We do not collect information from any person we actually know is under the age of 13.
16. Advertisements and Links
CaliSPN.org does not endorse the content on any third-party websites. CaliSPN.org is not responsible for the content of linked third-party sites, sites framed within CaliSPN.org, or third-party advertisements, and does not make any representations regarding their content or accuracy.
User use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites. CaliSPN.org does not endorse any product advertised on CaliSPN.org.
You represent and warrant that when you make a payment to CaliSPN.org as part of our Service or for purchasing our Products or Services that (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honored by your bank or credit card company, (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes, and (iv) if your initial payment method is dishonored, you will still pay the charges incurred, including any surcharge we may incur due to such dishonored payment.
User acknowledges that CaliSPN.org does not save or maintain any credit card information on the CaliSPN.org server and instead uses PayPal and/or Stripe to store credit card information and process credit card transactions via a secure and encrypted SSL page to ensure the highest safety for all transactions.
18. Payment Charge-Backs
While we actively support fighting payment fraud, CaliSPN.org has a zero-tolerance policy regarding payment charge-backs and asks that you contact us if you have an issue with our Service or our Products.
19. Refund Policy
CaliSPN.org does not offer refunds for our Service. We may offer refunds for our Products, subject to our discretion.
You understand that this Agreement, our Website, and our Service are governed by the laws of the State of Alaska, without regard to its conflict of law principles. You agree that the City of Anchorage, and the Municipality of Anchorage, in which CaliSPN.org is located, shall be the forum for any legal action relating to our Website, Content, or Service. Any cause of action by you with respect to our Website, Content, or Service, must be instituted within one (1) year after the cause of action arose or be forever waived and barred. Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that any Content is in conflict or inconsistent with this Agreement, this Agreement of Service shall take precedence. The failure of CaliSPN.org to enforce any provision or right as found in this Agreement will not constitute a waiver of such provision or right. The use of section headings in this Agreement is merely for convenience and in no way limits or defines how this Agreement should be construed. This Agreement and any operating rules for CaliSPN.org constitute the entire agreement of the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter.
21. HIPAA Compliance
CaliSPN.org is committed to ensuring compliance with the Health Insurance Portability and Accountability Act (HIPAA). To that end, we wish to clarify and reaffirm certain aspects of how CaliSPN.org is compliant.
1. Personally identifiable health information is protected.
Finally, Members and Facilities agree that they will not link CaliSPN.org with any personally identifiable health information, treatment information, or other data from potential or actual clients. Any information related to the provisioning of medical or mental health services shall be strictly kept off of CaliSPN.org.
2. Members and Facilities do not provide medical or mental health services on or through CaliSPN.org.
22. Continuing Education Web Conferences
CaliSPN.org may offer access to free or fee-based continuing education web conferences and home study courses to Users. “Web Conference” refers to a live or archived audio and/or video presentation available on and accessible from CaliSPN.org to mental health professionals. All mental health professionals who participate in any web conference offered by CaliSPN.org do so on a completely voluntary basis. CaliSPN.org’s provision of web conferences is based solely on CaliSPN.org’s discretion. It is CaliSPN.org’s intention to provide access to the web conference to all Users who have registered for a web conference. However, due to potential technical complications, presenter schedules and availability, Acts of God, or other unforeseen circumstances, registration for any web conference is in no way a guarantee of access or participation in the web conference.
CaliSPN.org is not responsible for the content or comments made by any presenters, moderators, facilitators, or participants in any web conference or teleconference hosted by CaliSPN.org. The opinions presented by presenters, moderators, hosts, or participants in any web conference or teleconference hosted by CaliSPN.org are those solely of the individuals expressing such opinions and do not necessarily reflect the positions or opinions of CaliSPN.org.
Participation in any web conference may require User to download software from a third party prior to participating in the web conference. CaliSPN.org makes no warranty or representations concerning any third party software required to participate in any web conference, including that such software is compatible with any specific software or hardware utilized by any User. Users are instructed to ensure they download required software from official web conferencing providers, and to ensure that their individual computing devices meet specific software requirements and guidelines.
CaliSPN.org makes no representation or warranty that participation by User in any web conference or teleconference will qualify for the continuing education requirements of any mental health professional unless explicitly stated by CaliSPN.org for such specific web conference or teleconference.
Copyright © 2020 California Suicide Prevention Network (CaliSPN.org)
4470 W Sunset Blvd, Suite 107
Los Angeles, CA 90027
All rights reserved.
Last Update: 05/03/2020